Dr. Mia Ridge, MCG Chair
Digital Curator, British Library
Mia works with the Digital Scholarship team at the British Library to promote the use of digital technologies and innovative ways of exploring and accessing the Library’s collections. Mia’s PhD in digital humanities (Department of History, Open University) was titled ‘Making digital history: The impact of digitality on public participation and scholarly practices in historical research’. Formerly Lead Web Developer at the Science Museum Group, Mia has worked internationally as a business analyst, digital consultant and web programmer in the cultural heritage and commercial sectors. Mia has held international fellowships at Trinity College Dublin/CENDARI, Ireland (2014), the Polis Center Institute on ‘Spatial Narrative and Deep Maps’ (2012) and the Roy Rosenzweig Center for History and New Media One Week | One Tool program (2013), and had short Residencies at the Powerhouse Museum (2012) and the Cooper-Hewitt Design Museum (2012). Mia has post-graduate qualifications in software development and an MSc in Human-Centred. She is Chair of the Museums Computer Group (MCG) and a member of the Executive Council of the Association for Computers and the Humanities (ACH). Mia has published and presented widely on her key areas of interest including: user experience and human-computer interaction, audience engagement and crowdsourcing in the cultural heritage sector. She blogs at http://openobjects.org.uk.
Katherine Biggs, Treasurer
Lead Digital Project Manager, Royal Museums Greenwich
Katherine took over the role of MCG Treasurer in 2016, having been MCG Secretary since 2014. As her day job she is the digital project manager for the new Exploration Wing at the National Maritime Museum, opening in 2018.
Prior to this she worked across all six of Historic Royal Palaces’ sites, specialising in engaging audiences with culture and heritage through digital technology. This included large-scale, interactive 360 degree experiences at family festivals, a recent MOOC on the FutureLearn platform and app-based digital missions for children. Katherine also co-managed the British Museum’s Samsung Digital Discovery Centre and its digital learning programmes aimed at families and young audiences. Some of her favourite projects here included developing tablet-based school sessions, 3D printing, augmented reality to discover the Parthenon frieze and a lot of animation.
Jessica Suess, Secretary
The Partnership Team coordinates collaborative activity across the four Oxford University Museums, often acting as a guerrilla unit to identify and seize high impact, collaborative opportunities. I lead on Digital and Evaluation.
A big part of my role is developing shared strategic approaches across the museums, and coordinating collaborative activity with other collections within the university, such as the Bodleian Libraries and Botanic Gardens. I also develop, manage and/or steer collaborative projects, recent projects include: introducing free public Wi-Fi across our four museum sites; scoping a new, shared Digital Asset Management System for the museums; a Resource Discovery user requirements research project for the university’s collections; and developing a new image IP policy for the university collections. A lot of my work focuses on mobile and I am currently leading on several pilot mobile projects, and pulling together what we have learnt to develop a new, shared mobile strategy for the museums. This work includes the ‘Hidden Museum’ research project which is building a prototype app, ‘Pocket Curator’, for the Museum of the History of Science which allows visitors to ‘try’ many of the scientific instruments on display via their own device – we recently presented this work at UKWM15.
I have recently completed the European Young Museum Leaders Programme in Munich in November 2015. I sit on the management committee for the Bate Collection of Musical Instruments in Oxford and the steering group for the Digital Humanities at Oxford Summer School.
I have worked as a journalist for more than 10 years, with the majority of my experience in editing online publications. I have worked at the MA as its online publications editor since 2010; my role is to edit Museum Practice, write features, news and reviews for Museums Journal and to programme a range of conferences and seminars on various different subjects. I take an active interest in digital developments in museums, and have previously organised a number of conferences on mobile technology; run the MA’s annual survey on mobile in museums; and written on the subject for both Museum Practice and Museums Journal. I also write the journal’s monthly digital reviews, which enables me to keep up to date with new websites and apps.
A growing part of my role at the MA is working on events – currently I sit on the MA Conference panel every year, and am closely involved in the session selection process, helping to develop the programme and social events. I am also responsible for organising six one-day seminars a year (deciding on a theme, commissioning speakers and chairs and ensuring the day runs smoothly) and our annual careers conference, Moving On Up. The latter event is run with a programming committee, and I am working towards a co-production model for organising this. I regularly speak at and chair events, and facilitate roundtable discussion. Outside of work, I volunteer on a local arts festival helping with its WordPress website and social media.
Following 7 years’ teaching and a year in publishing, I worked for 7 years as Online Projects Manager in the Learning Unit at the Science Museum, London and then for 3 years as E-Learning Officer at SEMLAC (later MLA South East).
Often working with one or more associates, I really enjoy the variety of the projects I undertake for small, medium and large museums, archives and other heritage organisations and agencies, involving planning and development of digital projects such as websites and digital resources, user testing, audience research, evaluation and consultancy, always with a particular focus on making things work well for users and stakeholders. I am a regular presenter and I provide training on a range of topics including design, development and evaluation of online resources and learning opportunities based on digital technology within the cultural sector. I also act as Mentor and Monitor for HLF digital projects.
Ashmolean Museum Web Content Creator and Project Manager
Parallel to a new site redevelopment at the Ashmolean, I am developing the Museum’s first web content strategy. Consulting with every department of the museum, I will lead on redeveloping the new site to reflect the Ashmolean’s strategic objectives and create consistency across the site. I will identify what new content the site requires and provide training in writing for web, SEO and tone of voice for those teams that will be creating web content for the first time.
Prior to this, I worked as Marketing Manager for the tech start-up Echobox and before that for Oxford University Public Affairs where I ran the social media and developed the content for Research in Conversation. After graduating from Oxford University in Classics, I worked as a Digital Project Manager and Content Strategist in the agency Adelphi in London and Singapore.
In my spare time I am a keen rock climber.
Creative Geek & Founder, TIME/IMAGE
Sarah founded TIME/IMAGE, a creative consultancy for the cultural heritage sector, out of a youth employment initiative in 2010. TIME/IMAGE works with all sorts of collections to enable access, encourage exploration, and provoke engagement. Sarah personally tackles many aspects of the projects, from management and research to video editing and marketing.
Her best-known project is the British Council Film Collection, a 1940s cultural propaganda film archive that was researched, digitised, and put online under a CC license with great success, making the national news repeatedly between 2010–2014 with the films being watched over 1 million times since 2012.
Sarah has recently been Creative Entrepreneur-in-Residence with the British Library (funded by CreativeWorks London), working on the innovative Poetic Places geocuration app.
Sarah has also curated and installed exhibitions and pop-up events, built websites for start-up companies, and enjoyed a Knowledge Exchange Fellowship with the University of Nottingham focussing on interactive exhibitions.
Prior to TIME/IMAGE, Sarah worked in media production and museum publishing after acquiring a degree in Classical Civilisation.
Michael Guthrie is a founder of KnowledgeArc, a managed archive and content management service for the Galleries, Libraries, Archives, and Museum sector as well as institutional Open Access repositories for academic and NGO/IGO organisations. Previous to KnowledgeArc, Michael has been producing digital projects since 1996 in New York and the UK. He began his adventures in museums at the Royal Naval Museum in Portsmouth as IT Officer for the HLF funded, Sea Your History project. As a result of this Michael stayed in the sector of archiving and became Manager of Biomed Central’s Open Repository service, where he managed 30 or so open access archives based on the DSpace open source archiving and preservation system, and managed the delivery of the World Health Organisation’s IRIS multilingual repository for their half million documents. After leaving Biomed, Michael has consulted on various heritage digital projects including to Hampshire and Solent Museum Service for the 1914 Centenary project. Last year, along with Hayden Young, Michael founded KnowledgeArc, having developed a platform that integrates DSpace with Joomla content management system as a hosted service or as an intranet service.
Dafydd leads the New Media department at Amgueddfa Cymru — National Museum Wales, which is responsible for developing digital content for all seven national museums in Wales. After gaining a Physics degree and an MSc in Multimedia Engineering, Dafydd began work as e-Learning Officer based at St Fagans: National History Museum. He developed various websites, Learning resources and exhibition displays before moving to his current role as Head of New Media. Dafydd is currently responsible for coordinating the department’s activities and implementing the organisation’s strategic initiatives in digital media. He is chair of the Technology Strand for People Collection Wales and a Trustee for Audiences Wales.
Jenn is a digital and online-content magpie; always looking for the pretty shiny things from across the spectrum of the internet. She’s experienced many areas of digital marketing – agency account management, strategy, design and UX, web project management, e-commerce, SEO, email, mobile and content creation. The whole it has created is greater than the sum of its parts and allows her to understand and be at ease with geeks, technophobes, creatives, challenging clients, and more latterly museum folks.
Originally studying fashion design with retail management, she’s describes herself as ‘late’ to the museum and culture sector, having arrived via 7 years working as a agency account manager and producer. Currently taking a career sabbatical to raise her boy, study, help with some social enterprises, and figure out what to do with the next ten years… She currently volunteers with the fabulous Co-production Team at Derby Museums Trust, working with them to bring a digital dimension to the work they do and gaining general experience in museum practice. Jenn also received a diagnosis of ASD last year, and so museum accessibility for people with Autism, both online and in real-time is a real passion of hers.
Specialities: original solutions; forensic attention to detail; not afraid to have the hard conversations; will challenge the status-quo for the best result, highly visual, creatively different to the other 99%.
Data and Insights Architect, Natural History Museum.
Andrew is Data and Insights Architect at the Natural History Museum London, where he leads on information strategy and architecture for business-intelligence insights services. Previously, he was Digital Content Delivery Manager at the Victoria and Albert Museum, responsible for strategy and implementation of technology systems and data-platforms that deliver and integrate the V&A’s digital content. Before moving into the museum sector, he was responsible for developing online, physically-delivered and automated digital information services in public libraries.
Andrew has an MSc in Information and Library Science, a BSc in Cybernetics and Control Engineering and is a qualified and chartered librarian. He is on programme selection committees for museum digital conferences including: “Museums and the Web”, “MuseumNext” and “Museum Computer Network”.
As a cyberneticist, Andrew believes in a holistic, system-based approach to delivering integrated services. He has 15 years’ experience of planning and delivering digital services, a strong belief in evidence-based development and deep knowledge of data and information strategy and managing digital assets.
Andrew is active in the museum sector community He established the Digital Media department blog at the V&A. He is on the programme committees for (US) Museums and the Web, Museums Computer Network. Andrew is also an active maker of strange stuff.
PhD Candidate, Open University
Sarah is in the first year of a PhD at the Open University’s Classical Studies Department and Knowledge Media Institute. Her work focuses on how Humanities researchers use Linked Data resources, particularly those relating to the Ancient World, as well as how such resources might best be integrated with existing research methodologies.
Before returning to study, Sarah worked as Repository Manager at Cambridge University Library, where she was responsible for managing and curating collections of digital objects, such as articles, theses, datasets, images and videos. Her previous roles in academic libraries included working at the Scott Polar Research Institute, where she assisted the Polar Museum team on several digital projects – these included updating the touchscreen interface and advising on a proposed cross-collection search facility.
Prior to working in libraries, Sarah managed digital media projects to encourage students from ‘non-traditional’ backgrounds to apply to Cambridge, and was responsible for editing and developing the student recruitment website. Her qualifications include MA Electronic Communication and Publishing (UCL), Certificate in Web Applications Development (Open University), MA Archaeological Research and BA (Hons.) Ancient History and Archaeology (both Nottingham).
Sarah’s areas of interest include Digital Humanities, metadata standards, information architecture and usability.
Brian is a PhD. Candidate in the Department of Media, Culture & Heritage, formerly the International Centre for Culture & Heritage Studies (ICCHS) at Newcastle University. Brian’s primary area of interest is in Mobile Digital Interpretations (MDIs) in the outdoor heritage context, but this extends into areas such as digital interpretations for museum and gallery settings, location-based services, GIS and social media. He is particularly interested in the effective deployment of smartphone technology within the museum and heritage sector and the subsequent influence this has on the embodied sensuous experience.
The Doctoral research that Brian is undertaking is concerned with the influence Smartphone based Mobile Digital Interpretations (MDIs) have on engagement and the embodied experience at outdoor cultural heritage sites, specifically addressing the influence on sense of place. This was made possible through attaining a doctoral scholarship award via the Arts and Humanities Research Council (AHRC) Northern Bridge Doctoral Training Programme. Brian also teaches on and assists with the delivery of the Museum, Gallery & Heritage Studies MA. programme within Newcastle University.
Prior to his current position in Newcastle University, Brian worked for several years in the heritage sector, assisting with the integration of digital tools to the visitor experience and completed the Heritage Science MSc. at Queen’s University, Belfast. In addition to this, he served as a researcher on several EU projects, varying from the application of smart technologies for sustainable transport to GIS Modelling, whilst providing R&D support to SMEs in relation to adopting new technologies.
Follow on Twitter: @b_mossNCL
Digital Engagement Specialist, University of Cambridge Museums
Ina leads, promotes and publicises the strategic development of the Cambridge University Museum’s digital capacity, to connect audiences with collections through digital technologies. She previously worked as Digital Project Manager at Historic Royal Palaces, where she developed digital products and learning experiences.Work included on-site apps, iBeacons, augmented reality, immersive story experiences, projections and 360 filming.
She has a MA in Digital Media and several years’ experience working for production companies, universities, cultural and heritage organisations with a focus on audience engagement through digital media, storytelling and games.
Ina is an experienced cross-platform producer and project manager, passionate about digital and physical cross-over to create meaningful experiences for audiences. Her professional experience includes website and content development, research, documentary and video production, digital and social media strategies and campaigns, online learning environments, as well as events, workshops and programming. She has published several papers and showcased her digital work at conferences and exhibitions.
Areas of interest are, play and games, location based, immersive and cross-platform storytelling, urban photography and interactive documentaries.
View Ina’s profile on LinkedIn
Digital Learning Manager, Imperial War Museum
Jennifer works as Digital Learning Manager at Imperial War Museum. She leads on the development, delivery and content management of digital learning products offered by IWM. Including creating and project-managing digital learning initiatives for schools, teachers, higher education, young people, families and adult learners, that are creative and innovative and meeting the requirements of National Curriculum.
Previously Jennifer worked at the National Maritime Museum as digital project manager. Where she managed multidisciplinary project teams and the development of new experiences, ensuring overall creative alignment. Prior to NMM Jennifer lead a pioneering programme called Digital Stage. Through an on-going and carefully planned exploration of digital participation she lead a programme that involved industry, tech entrepreneurs, artists and worked across platforms relating to both familiar media and the new frontiers of tech development.
Digital Consultant and Founder, Digitelling Agency
In her long career spanning over 15 years of working at the intersection of culture and digital technologies, Tiana has worked with a range of cultural organisations including Tate, the Southbank Centre, and the Design Museum.
Since setting up as a digital consultant in 2015, she has had a pleasure of working as Interim Head of Product for the Southbank Centre, where she led the Website Transformation project, a major overhaul of the Southbank’s website. She has also led many workshops and presented on topics ranging from digital strategy, user experience, content strategy and digital production for the likes of WeAreMuseums Learning series of workshops, University of Bologna, and Brighton Royal Pavilion and Museums. Most recently, she has worked on a production of a module on content strategy for the Open University of Catalonia and the National Museum of Catalonia’s course on digital strategy, which opened to subscribers on the 19th October.
Prior to the consultancy work, Tiana was the Digital Production Lead at Tate where she headed the production team and was in charge of the quality of user experience, as well as development and delivery of Tate’s digital content across a variety of platforms. Prior to being promoted into the Digital Production Lead, she was the Digital Producer with the responsibility for managing the development and delivery of Tate’s content online.
Museum Development Officer Digital & Communications, Museum of London
Alec works for the London Museum Development team, based at the Museum of London. As the Museum Development Officer for Digital and Communications, he leads on the ‘Digital Futures’ programme and provides support for London’s non-national museums in all areas of digital tech and practice. He runs a number of different training sessions for London’s museums, from creating digital 3D models to developing a social media strategy. Outside of the programme of training events, he also provides support to London’s museums in the form of site visits and one-to-one consultation around digital projects and practice.
Alec runs the Twitter account for the London Museum Development team, having experience of setting up and managing social media platforms in a previous role, for the Museum of the Order of St John. He is also on the committee for the London Museums of Health and Medicine, as one of two Webmasters. For LMHM, he co-manages the website as well as the JISCMail for the group.