Mia Ridge, MCG Chair
Doctoral researcher, Open University / Research Fellow, Trinity College Dublin
Mia is currently researching a PhD in digital humanities (Department of History, Open University), focusing on crowdsourcing, digitisation and the geo-location of historical materials. Mia has published and presented widely on her key areas of interest including: user experience and human-computer interaction, audience engagement and crowdsourcing in the cultural heritage sector.
Formerly Lead Web Developer at the Science Museum/NMSI, Mia has worked internationally as a business analyst, digital consultant and web programmer in the cultural heritage and commercial sectors. Mia has post-graduate qualifications in software development (RMIT University, 2001) and an MSc in Human-Centred Systems (City University, London, 2011). She blogs at http://openobjects.blogspot.com/. Follow @mia_out
Ivan Teage, Treasurer
Digital Development Manager, Natural History Museum
Ivan delivers key digital projects at the Natural History Museum, as well as introducing new technologies and processes to build digital strengths and capabilities. Since making his first website in 1998, Ivan has worked in various digital and online roles covering web development, analysis, support and project management, and is currently studying an MSc in Technology Management.
His key areas of interest are making technology work in the interests of users, resolving problems, and setting up environments that can enable people to develop effective technology. Ivan also works as a qualified business coach and believes in broadening and sharing knowledge wherever possible through networks such as MCG.
Katherine Biggs, Secretary
Multichannel Producer, Historic Royal Palaces
Katherine specialises in engaging audiences with culture and heritage through digital technology. At Historic Royal Palaces this includes large-scale, interactive 360 degree films at family festivals, potential MOOCs for adults and growing reach to schools through online literacy initiatives.
Prior to this, Katherine co-managed the British Museum’s Samsung Digital Discovery Centre and its digital learning programmes aimed at families and young audiences. Some of her favourite projects here included developing tablet-based school sessions, 3D printing, augmented reality to discover the Parthenon frieze and a lot of animation. Before joining the British Museum, she worked in education at Kew Bridge Steam Museum and Southampton’s SeaCity Museum.
She likes sharing her experiences and has spoken at conferences and seminars, with an upcoming spot at MCN 2014 talking all about 3D technologies for young audiences in a museum space.
Head of New Media, Amgueddfa Cymru — National Museum Wales
Dafydd leads the New Media department at Amgueddfa Cymru — National Museum Wales, which is responsible for developing digital content for all seven national museums in Wales. After gaining a Physics degree and an MSc in Multimedia Engineering, Dafydd began work as e-Learning Officer based at St Fagans: National History Museum. He developed various websites, Learning resources and exhibition displays before moving to his current role as Head of New Media. Dafydd is currently responsible for coordinating the department’s activities and implementing the organisation’s strategic initiatives in digital media. He is chair of the Technology Strand for People Collection Wales and a Trustee for Audiences Wales.
Danny Birchall is responsible for the website, games, blog and other digital stuff at Wellcome Collection. He has previously worked at the Institute of Contemporary Arts and the British Film Institute. He has recently completed the MA Museum Cultures at Birkbeck College, and has written and presented on digital cultural heritage, games, and related subjects.
Digital Content Delivery Manager, Victoria and Albert Museum
I am an information scientist with 23 years experience in information and cultural services, and have been directly managing change management in public-facing digital services since 2001. I have a BSc in Cybernetics and Control Engineering and an MSc in Information and Library Science. I am also a chartered (although lapsed!) librarian.
In my current role of Digital Content Delivery Manager for the V&A, I am responsible for the strategy for development of the technology and platforms that deliver digital content to the V&A website and on mobile. Previously I was Senior Web Content Manager, and managed the content programme for the website overall, including overseeing the migration programme for the 2011 major site redesign.
Previous to my four years at the V&A, I was Enquiries and e-Delivery Team Leader for Libraries, Information, Heritage and Arts at the Royal Borough of Windsor and Maidenhead for 7 years. There I was responsible for the development strategy, and implementation, of digital services, including online information strategy, public access computers, self-service (on premises, the web and via phone), multimedia development and large library technology systems, (Content management, Library Management, PC access, etc)
My areas of expertise lie in the strategy, planning and implementation of digital technology. Professionally, I am an advocate of the effective delivery of services that our audiences will actually want to use, and find useful and relevant when they do. I believe in a pragmatic, but informed approach. I take a keen interest in both social and technology trends in digital, and I am a strong supporter of data-driven scalable solutions.
I am also a strong believer in taking an active part in the sector community and that we learn and grow more by participation (both inside the sector and by collaborating outside of it). I established the Digital Media department blog at the V&A. I am on the programme committees for (US) Museums and the Web and MuseumNext.
I am also an active maker and tinkerer in digital and physical stuff, and have been posting to my blog Making Weird Stuff for the past 3 years.
Michael Guthrie is a founder of KnowledgeArc, a managed archive and content management service for the Galleries, Libraries, Archives, and Museum sector as well as institutional Open Access repositories for academic and NGO/IGO organisations. Previous to KnowledgeArc, Michael has been producing digital projects since 1996 in New York and the UK. He began his adventures in museums at the Royal Naval Museum in Portsmouth as IT Officer for the HLF funded, Sea Your History project. As a result of this Michael stayed in the sector of archiving and became Manager of Biomed Central’s Open Repository service, where he managed 30 or so open access archives based on the DSpace open source archiving and preservation system, and managed the delivery of the World Health Organisation’s IRIS multilingual repository for their half million documents. After leaving Biomed, Michael has consulted on various heritage digital projects including to Hampshire and Solent Museum Service for the 1914 Centenary project. Last year, along with Hayden Young, Michael founded KnowledgeArc, having developed a platform that integrates DSpace with Joomla content management system as a hosted service or as an intranet service.
I am part of the small joint museums team at Oxford University Museums and lead on collaborative digital projects. I am currently working on the installation of public Wi-Fi across the museums and the development of new mobile resources for onsite museum visitors. I am also working on a major IT Infrastructure and Collections Digitisation funding project for the museums in collaboration with the Bodleian Library, and I am consulting for the Bodleian on the development of their Samsung Screens for the new Weston Library.
As another part of my role I have extensive experience of events organisation. I recently programmed the University Museums Group Conference 2014 on the theme of digital in university museums, and I sit of the committee for the Digital Humanities at Oxford Summer School. I recently managed the Ashmolean’s international conservation conference ‘Understanding Egyptian Collections’ as well as the Oxford University Museums Lightning Talks.
I have found MCG a valuable resource since taking up these responsibilities about 18 months ago and am excited to get involved.
I have worked as a journalist for more than 10 years, with the majority of my experience in editing online publications. I have worked at the MA as its online publications editor since 2010; my role is to edit Museum Practice, write features, news and reviews for Museums Journal and to programme a range of conferences and seminars on various different subjects. I take an active interest in digital developments in museums, and have previously organised a number of conferences on mobile technology; run the MA’s annual survey on mobile in museums; and written on the subject for both Museum Practice and Museums Journal. I also write the journal’s monthly digital reviews, which enables me to keep up to date with new websites and apps.
A growing part of my role at the MA is working on events – currently I sit on the MA Conference panel every year, and am closely involved in the session selection process, helping to develop the programme and social events. I am also responsible for organising six one-day seminars a year (deciding on a theme, commissioning speakers and chairs and ensuring the day runs smoothly) and our annual careers conference, Moving On Up. The latter event is run with a programming committee, and I am working towards a co-production model for organising this. I regularly speak at and chair events, and facilitate roundtable discussion. Outside of work, I volunteer on a local arts festival helping with its WordPress website and social media.
Rosie works as Campaigns Officer for online cultural publisher Culture24, promoting thousands of museums, galleries and heritage sites. She has coordinated the Museums at Night festival for five years, helping hundreds of venues to plan and promote successful after-hours events.
Rosie delivers training sessions about marketing, event planning and using social media, and edits the Museums at Night behind-the-scenes blog, where she provides regular marketing advice and showcases best practice from across the sector.
Rosie studied at the Universities of Manchester and Missouri, and is currently completing the CIM Professional Diploma in Marketing. She helps coordinate Brighton networking events, and enjoys writing arts reviews.
Following 7 years’ teaching and a year in publishing, I worked for 7 years as Online Projects Manager in the Learning Unit at the Science Museum, London and then for 3 years as E-Learning Officer at SEMLAC (later MLA South East).
Often working with one or more associates, I really enjoy the variety of the projects I undertake for small, medium and large museums, archives and other heritage organisations and agencies, involving planning and development of digital projects such as websites and digital resources, user testing, audience research, evaluation and consultancy, always with a particular focus on making things work well for users and stakeholders. I am a regular presenter and I provide training on a range of topics including design, development and evaluation of online resources and learning opportunities based on digital technology within the cultural sector. I also act as Mentor and Monitor for HLF digital projects.
Jennifer works at National Maritime Museum as digital project manager for The Great Map. Her role is to manage multidisciplinary project teams and the day-to-day running of the digital experience as well as managing the development of future releases building on existing systems and developing new experiences, ensuring overall creative alignment. Prior to NMM Jennifer lead a pioneering programme called Digital Stage. Through an on-going and carefully planned exploration of digital participation she lead a programme that involved industry, tech entrepreneurs, artists and worked across platforms relating to both familiar media and the new frontiers of tech development.